Payment Policy

Last updated: 1 May 2023

This Payment Policy explains the accepted payment methods, security measures, user responsibilities, and details that users must know before making a payment transaction on our platform

By using the Suite Life App, the user agrees to comply with the terms and conditions stated in this Payment Policy.

Suite Life accepts payment through the following methods:

Credit or Debit card
E-wallet (top-up through the Suite Life App)

Security

All payment transactions made through the Suite Life App are secured and encrypted.

Payment Information

Users must ensure that their payment information is accurate and up-to-date. Inaccurate information may result in payment failures, delays, or errors.

Customer Support

In case of payment failure or transaction errors, users must contact the customer support team immediately. Our customer support team will work with users to resolve the issues.

Additional Fees

The additional payment imposed by the user's banks or financial institutions for the payment transaction is their sole responsibility. Suite Life will not reimburse these additional charges.

Modifications